Privacy Policy

Last updated: 23-05-2025

This privacy policy describes how IT-PATROL ("we," "our," or "us") collects, uses, and shares information in connection with your use of our Shopify app.

1. Information We Collect

1.1 Store and Merchant Information

When you install our app, we collect:

• Your Shopify store URL and basic store information
• Store owner email address
• Access tokens required to provide our services
• Store settings and preferences

1.2 Customer Data

Through your Shopify store, we may access:

• Order information
• Customer details provided during checkout
• Product and collection data

2. How We Use Your Information

We use the collected information to:

• Provide and maintain our app services
• Process your transactions
• Send you important updates about our app
• Improve and optimize our app's performance
• Provide customer support
• Comply with our legal obligations

3. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information. Your data is stored securely on servers located in [Your Server Location]. We retain your information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy.

4. Information Sharing

We may share your information with:

• Shopify, as required for app functionality
• Third-party service providers who assist in our operations
• Law enforcement or other parties when required by law

We do not sell your personal information to third parties.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Export your data

6. Data Protection for International Users

If you're accessing our app from outside EU, please note that your information may be transferred to, stored, and processed in the European Union. By using our app, you consent to such a transfer and processing of your data.

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience with our app. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "Last updated" date. Continued use of our app after such changes constitutes your consent to the changes.

10. GDPR Compliance

For users in the European Union, we process personal data in accordance with GDPR requirements. We act as both a data controller and data processor as defined under the GDPR.

11. Contact Information

If you have questions about this privacy policy or our privacy practices, please contact us at:

IT-PATROL
Email: businessandadministration@it-patrol.tech

12. Legal Basis for Processing

We process your personal information based on:

• Your consent
• Contractual necessity
• Legal obligations
• Legitimate business interests